All modules

tickets

Private thread-based support ticketing system

/tickets

Configure the ticketing system

  • configSubcommand

    Deploy or update the ticket panel

    • channelChannelrequired

      Channel to post the ticket panel in

    • parent_channelChannel

      Text channel where ticket threads are created (defaults to panel channel)

  • disableSubcommand

    Disable the ticketing system

/ticket

Manage the current ticket thread

  • closeSubcommand

    Close this ticket and generate a transcript

  • claimSubcommand

    Claim or unclaim this ticket

  • addSubcommand

    Add a user to this ticket

    • userUserrequired

      User to add

  • removeSubcommand

    Remove a user from this ticket

    • userUserrequired

      User to remove

  • renameSubcommand

    Rename this ticket thread

    • nameStringrequired

      New name for the thread

  • prioritySubcommand

    Set the priority of this ticket

    • levelStringrequired

      Priority level

  • transcriptSubcommand

    Generate and download the current transcript